Colds, Flu and Congestion
Virtual visits may help evaluate common respiratory symptoms when they are mild and do not suggest an emergency.
- Colds
- Cough
- Nasal congestion
- Influenza symptoms
- Fevers
- Sinus-related concerns

CareLink Nebraska may evaluate and treat many common, non-emergency concerns through telehealth. Your provider will determine whether virtual care is appropriate based on your symptoms, age, location and individual needs.

Do not use telehealth for chest pain, severe breathing difficulty, stroke symptoms, severe bleeding, sudden severe pain, loss of consciousness or another life-threatening condition. For suicidal thoughts or a mental health crisis, call or text 988.
The following list provides general examples and does not guarantee that a specific condition can be diagnosed, treated or prescribed for through telehealth.
Virtual visits may help evaluate common respiratory symptoms when they are mild and do not suggest an emergency.
A provider may evaluate symptoms, review relevant history and determine whether virtual treatment or an in-person examination is more appropriate.
Telehealth may be appropriate for selected cases of eye redness, irritation or discharge when symptoms are mild.
Clear photographs and a virtual examination may help a provider evaluate selected minor skin concerns.
Selected urinary and vaginal symptoms may be evaluated virtually based on medical history, symptoms and provider judgment.
Mild digestive symptoms may be discussed through telehealth when there are no warning signs suggesting an urgent condition.
CareLink Nebraska may provide limited support for mild anxiety or depression concerns, depending on clinical circumstances and provider judgment.
Certain medication refill requests may be considered after a provider reviews the patient's history, current treatment and clinical needs.
Subscription-based weight loss interventions and GLP-1 medical weight management programs tailored to your individual health goals.
A condition appearing on this page does not automatically mean it can be safely treated through telehealth. Your provider may consider several factors before recommending treatment.
The severity, duration and combination of symptoms influence whether virtual care is appropriate.
Medical conditions, medications, allergies and recent treatment may affect the recommended next step.
Eligibility and available services may vary by age, state, licensing requirements and applicable law.
Some concerns require physical examination, laboratory testing, imaging or other in-person care.

A provider may stop or redirect a virtual visit when symptoms cannot be evaluated safely through telehealth.
Symptoms that may represent a serious or unstable condition should be evaluated promptly in person.
A hands-on examination may be necessary when visual and verbal information is not enough for safe care.
Laboratory testing, X-rays, scans or other diagnostics may be needed before treatment can be recommended.
Schedule through the secure patient system and allow your provider to determine the safest and most appropriate next step.
Do not use CareLink Nebraska telehealth services for chest pain, difficulty breathing, severe bleeding, stroke symptoms, sudden severe pain, thoughts of harming yourself or others, or any other potentially life-threatening condition.
Call 911 or go to the nearest emergency department for immediate danger or a medical emergency. For suicidal thoughts or an emotional or mental health crisis, call or text 988.